Help Center

Inclement Weather

During inclement weather, when making sure you have enough food can be most important, we make every effort to keep our stores open and deliver your order within your selected window.

Safety for our associates and our customers is always our first priority, so if the weather does get too unsafe for travel, stores may close and we may be required to reschedule your Pickup or Delivery order.

In the event that we need to reschedule your order, our Customer Care department may deliver an automated call to the contact phone number we have on record for you with important details on the status of your order. Please follow the instructions in the call so that we may best handle your order. To make sure your phone number is current, go to

To make sure your phone number is current, go to My Account.

If you want to know if a store is open during bad weather, please call that store directly.