Help Center

How can I suggest a product I would like for you to offer?

For products you cannot find in-store, comment cards are available in our stores or you can contact Customer Care at 1-888-469-4426. For items you cannot find online, please fill out this form. Please provide specific information about the size and variety you are requesting, including the UPC code if you know it. All forms and emails are sent to our buyers who review them along with other market information to determine what products to carry to meet the needs of our diverse customers. However, because of the number of requests we receive, we regret that we cannot respond personally to each request. Be assured that your request will get to the person who buys the type of product you are requesting.

Can I special order a product that you do not carry?

For most products, we do not provide a service where we can special order products that we do not carry. However, the stores can order some specialty items such as natural/organic and gourmet specialty products as well as some health and beauty care products. Please check with your local store. Many products can be ordered online directly from the manufacturer or other services that specialize in online ordering.