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How does Guiding Stars ensure that the data and star ratings are accurate?
The Guiding Stars team captures and processes all product data required to complete the rating process. The data is verified through a multi-level quality control process and product photographs are maintained to support research on all ratings. As with any very large database, mistakes are possible. Guiding Stars is committed to correcting any errors as quickly as possible and sending corrected star ratings back to the stores within 1-2 weeks. Because manufacturers are constantly revising formulations and product packaging, Guiding Stars maintains a robust update/audit program to ensure the data is current and any changes to the star ratings are sent back to the stores on a weekly basis.
